Hanoi Tirant Hotel

It was the best hotel experience I've ever had, and I travel a lot for work to really high end hotels (mostly in Europe). The staff were the absolute highlight - friendly, attentive, helpful. The hotel itself is very well located in the centre of Hanoi Old Quarter, the rooms are spacious and clean, and the rooftop area is lovely as well (the pool, the bar and the restaurant). The breakfast was delicious as well. But the staff are what makes it truly special. The gentleman who offered to give me his hat when we were sitting on the sunny rooftop in the middle of Hanoi's summer. The lady who made sure that our luggage, which arrived with a delay, made it safely to our room while we were sightseeing. Everyone who was just genuinely kind and happy to see us. I can't recommend this place enough.

We enjoyed this Hotel so much we returned. The staff are wonderful with special mentions to Chester as usual, Huy and Don. There was also a lovely woman at reception but her name escapes us. The room is a good size with the bed very comfortable and a decent size balcony that has partial views of the Lake but at least there are chairs and a table for you to sit out there.

Without us requesting it, the staff kindly upgraded our room to a suite upon arrival — a truly lovely and unexpected gesture. We were warmly welcomed with tea, and our bags were promptly taken from the taxi as soon as we arrived. The hotel itself is beautifully decorated and surprisingly spacious for such a centrally located property in Hanoi’s Old Quarter. Despite its location, we experienced no difficulty arranging taxis or using Grab to and from the hotel. They generously allowed us a late checkout until 4:30pm on our departure day, for half the price of a night’s stay. The sky bar is a real highlight, overlooking the vibrant Beer Street — particularly enjoyable when the weekend night market is in full swing. Breakfast was an impressive spread, featuring both an egg and noodle station, alongside more adventurous Vietnamese dishes such as bánh cuốn, bamboo shoot noodle soup, and even avocado milkshakes. Despite being in the heart of the city, the hotel was remarkably quiet. Our room offered a direct view of Hoàn Kiếm Lake and the iconic Turtle Tower — a truly beautiful sight. A lemongrass-scented burner in the toilet added a lovely touch upon arrival. The shower was particularly well-equipped, with a handheld head, a rainfall option, and dual horizontal jets. We also dined at Met Vietnamese Restaurant next door, which we highly recommend. While we didn’t have the chance to try the gym or spa, complimentary bottled water was provided, along with a traditional pandan glutinous rice cake filled with mung bean — a thoughtful treat for guests wishing to sample local delicacies. The hotel also arranged our private airport transfer, which was seamless and professional, though understandably about double the price of a Grab.

We stayed in a junior suite which was well proportioned and well furnished with a lovely balcony to sit and watch the busy street below. The rooftop bar was perfect for having a cocktail whilst watching the sunsetting over the city. There was ample choice at breakfast with an excellent egg station plus the complimentary afternoon tea was good. The staff were friendly and professional with smiles on their faces at all times.....thank you all for a wonderful stay. We would highly recommend The Tirant to all who are visiting Hanoi!

Clean room and large. Good shower with good water pressure and stayed hot. Enough space for my luggage, had a kettle, hairdryer and some dressing gowns. Breakfast buffet was nice with a decent selection. Fruits/ western and cooked. Not too many vegetarian options and minimal vegan options. I didn’t use the spa/gym or pool, so can’t comment on those. Location wise, it was right in the old quarter. Plenty of street food close by and a good central location. It is busy, but that’s the trade off for the location. The staff are kind, professional and attentive. It is well priced for the location and facilities.